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How do I return an item?

You can return unworn items within 14 days.

Please contact us by e-mail ( or the form below and register your return.

You will receive a QR code or a parcel label from us with which you can go to parcel shops and packing stations of Hermes and send the package back conveniently. The return shipping is therefore free of charge for you and goes to the right recipient. Please keep the return receipt issued until we confirm your return.


Find return stations near you.

If you see in the tracking that we have received your return, please give us up to 10 days to review and credit it.

Register returns

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